SHIPPING / HANDLING

When can I expect my order?

The chart below displays the estimated number of shipping days (transit time) to allow from the time your order is shipped. We make every effort to ship stock orders within 24 hours of receiving your order, barring any unforeseen outages or backorders.

Please allow extra time for orders with personalization or other special services. See details below.

For orders with personalization or special services:

Frequently Asked Shipping Questions

What is your Standard Shipping method?

Our Standard Shipping method in the 48 contiguous states is UPS. UPS transit times are shown in the chart above. If you need us to use another carrier, please contact us and we would be more than happy to accommodate your needs. Some orders, due to size or quantity, will ship by motor freight. If this occurs or is beneficial, we will contact you. We make every effort to ship Stock orders within 24 hours of receiving your order. Once the order ships, the UPS Transit Times determine when your order will be delivered.

What is a “business” day?

Saturday, Sunday and Holidays are not considered business days.

How do you handle Specially Shipped or “Drop-Shipped” Items?

Some custom products (such as custom bags, signs, stamps, coin wrappers, currency bill straps, and other items) are shipped directly from the manufacturer and have delivery times longer than our standard 1-4 business days, with no shipping upgrade available. For custom products that can only be ordered by phone, or that indicate a longer shipping time, please call 1.800.747.7307 Monday – Friday, 8:00 a.m. to 5:00 p.m. CST for detailed shipping information.

What are Estimated Shipping & Handling Charges?

The estimate shown is based on Standard Shipping rates to the zip code you provided at the time of estimation. Final Shipping & Handling fees may vary if you change shipping methods or zip codes, or ship your order to multiple addresses. **Freight calculated on this site only gives consideration to those items shipped in the 48 contiguous states. All other locations, applicable freight charges will apply and will most likely vary from the estimated freight charge. Please call for an exact quote.

Do You Charge Sales Taxes?

We will add to the final invoice any applicable taxes that we are required to collect. Currently, we are only authorized to collect sales tax where we have business operations: Oklahoma, Pennsylvania and South Carolina. Final taxes may vary if you ship any or all of your order to a different zip code or multiple zip codes.

How are Backordered items shipped?

Backordered items will be noted on your picking ticket at the time of the original ship date. The backordered items will be shipped separately as soon as they become available. We typically are able to fill backordered items within approximately 2 weeks or less.

Still have questions?

If you have questions that aren’t covered here, please contact us by email (click here) or calling 1.800.747.7307.